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Frequently Asked Questions

Table of Contents

  1. How do I transfer files to my web server?
  2. Do you have FTP software available for download?
  3. How do I get my home page to load automatically?
  4. How do I update my web pages?
  5. What file names are acceptable?
  6. When will my domain be active?
  7. How do I register with search engines?
  8. How do I monitor web usage statistics?
  9. How do I set mail forwarding options?
  10. How do I create an imagemap?
  11. How do I set up autoresponders?
  12. How do I implement secure transactions?
  13. How do I implement server side includes?
  14. What mime types are supported?
  15. When should I receive a completion notice from the InterNic?
  16. Whom shall I contact regarding InterNIC billing?

How do I transfer files to my web server?

You can create your web pages, images, and scripts locally and upload them to the web server at your leisure via FTP.  You can overwrite existing files or transfer a new file.

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Do you have FTP software available for download?

Yes, we recommend using an excellent shareware program called WS_FTP.  You can download this program for free directly from our server.

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How do I get my home page to load automatically?

You must name your main loading file either "default.htm" or default.htm".  Be sure to name everything in lowercase, not "DEFAULT.HTM".  Also, this file must e located in your home directory, which is the first directory you see when accessing the web server via ftp.

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What file names are acceptable?

W3 Concepts, Inc. uses Intel servers using Microsoft Windows NT and Internet Information Server.  All machines are case sensitive.  This means that if you upload your files with uppercase letters in them, then your HTML's references must also match the case. Spaces and special control characters are generally not a good idea.

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How do I update my web pages?

You can literally maintain your web pages, images, and script locally and upload them to web server at you leisure via FTP.  You can overwrite existing files or transfer a new file.

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When will my domain be active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active.  All internet providers must update their records (DNS tables) to reflect new site locations.  This is called propagation.

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How do I register with search engines?

We register your web site with the following major search engines beginning with Yahoo, WebCrawler, Lycos, and Infoseek at no charge. We recommend that you register your web site with all major search engines.  Look for an "add URL" option at each of the search engine sites.  Currently, there is no charge to register with the major search engines.  If desired, you can register your web site using a company that will announce your site to several search engines.  You enter your information one time and then it will be submitted to the major search engines; however, a fee may be required.

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How do I monitor web usage statistics?

At the end of every month W3 Concepts generates web usage statistics so you can see what domains are accessing your web site, how many "hits" you are getting, how much data is being transferred and more. You can access this information in the following manner using your web browser:

http://www.your_domain.com/stats/mmmyy.htm

mmm - This is the three letter abbreviation for the month you want to view.

yy - This is the last two digits of the year for the month you want to view.

Example:

http://www.your_domain.com/stats/feb97.htm

Would allow you to view the monthly statistics generated for February 1997.

If needed, you can download the raw log files to your local computer for analysis.   We use Webtrends to track web usage statistics.

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How do I set mail forwarding options?

 

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How do I create an imagemap?

[This is the answer to the question.]

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How do I set up autoresponders?

[This is the answer to the question.]

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How do I implement secure transactions?

Plan 2 Virtual domain accounts support SSL (Secure Socket Layer) secure transactions.   This method allows for secure, encrypted communication between the user's web browser and your web site.  SSL, requires that a secure host have a "certificate" signed by a company called Verisign.  You can use or server's certificate as part of your plan #2 features if you want to use our host name in your URL.   If you do not want to use our host name in your URL, you can obtain your own certificate.

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How do I implement server side includes?

Server Side Include (SSI) commands are executed by the server as it parses your HTML file.  Server side includes can be used to include the value of various server environment variables within your HTML such as the local date and time.  You can use a server side include to add a signature file to an HTML file or company logo.

HTML files containing SSI must be named with an shtml extension.  SSI commands are easy to add to your HTML, but you must follow the syntax exactly:

<!--#command cmd_argument="argument_value" -->

Be sure to leave a space after the ending quotation mark(") of the argument variable.

Using the echo Command

The echo command can be used to display the content of the five server side environment variables listed in the table below.

Variable Description
Date_Local Current date and time (determined by server location).
Date_GMT Current date and time in Greenwich Mean Time.
Document_Name File name of the main document.
Document_URI Path and File name of the main document
Last_Modified Date and time the main document was last modified.

Example:
Date and time determined by server location.
e.g. <!--#echo var="Date_Local" -->

output:  Tuesday, 09-Jul-96 20:18:36 EDT

Using the config Command

The config command can be used to configure the standard output of various environment variables.  In the following example, two SSI commands are used in conjunction to produce an alternative date and time format:

e.g. <!--#config timefnt="%A, %B %d, %Y %I:%M%p" -->
     <!--#echo var="Date_Local" -->

output: Tuesday, July 09, 1996 08:18PM

Here is a break down date and time codes used in the example above:

%A Full weekday name
%B Full month name
%d Day of the month
%Y Year
%I Hour
%M Minutes
%p a.m. or p.m.

Other SSI Commands

The fsize command might be helpful if you were to include a thumbnail image and want to display the actual file size of the original image.
e.g.   <!--#fsize file"image.gif" -->
output: 10k

The include command can be used to include a signature file or company logo within an HTML document.  The added document or image will appear as if it were part of the original document.
e.g.  <!--#include file="myfile.htm" -->

The exec command can be used to execute a CGI script when the web page is loading.   In the following example, the script date.pl within the relative path /cgi-bin is executed.
e.g.  <!--#exec cgi="/cgi-bin/date.pl"  -->

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What mime types are supported?

 

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When should I receive a completion notice from the InterNIC?

Let us know if you do not receive notification that a domain name has been either registered or transferred within two weeks.  In the meantime, You can reach the InterNIC Registration Services by calling (703)742-4777 and selecting option number 2 or you may write them at hostmaster@rs.internic.net.   Be sure to reference your NIC ticket number when contacting them.

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Whom shall I contact regarding InterNIC billing?

Questions regarding INterNIC Invoicing and Payment Procedures should be referred to InterNIC Registration Services.  You can reach them by calling (703)742-4777 and selecting option number 1 or you may email them at hostmaster@rs.internic.net.

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